When we first met Carol we somehow knew intuitively that she was someone we could trust. Carol has the knowledge, experience and connections you need to find the right place for you in Yucatán. We came to Mérida sure about only one thing: that we didn’t want to renovate. What do you know, we bought a house that needed lots of work! Carol gave us the confidence and support we needed to convince ourselves that it was the right decision. Her expertise helped us to see how we could turn the potential into our dream home in Mérida.

When we first met Carol we somehow knew intuitively that she was someone we could trust. Carol has the knowledge, experience and connections you need to find the right place for you in Yucatán. We came to Mérida sure about only one thing: that we didn’t want to renovate. What do you know, we bought a house that needed lots of work! Carol gave us the confidence and support we needed to convince ourselves that it was the right decision. Her expertise helped us to see how we could turn the potential into our dream home in Mérida. When we decided to buy a house in Mérida that needed significant renovation, we knew we needed someone on the ground to keep an eye on things while we were back in Toronto. Carol suggested an excellent architect-builder and oversaw the renovation in the midst of all the challenges posed by the pandemic. She kept in constant touch with the architect, sent us regular reports, intervened during several mini-crises, shopped for appliances while travel restrictions were in effect, and made a superhuman effort to accelerate the sometimes frustratingly slow pace of construction in Mexico. We simply couldn’t have done it without her.

My wife and I are so happy this week because we just finalized the purchase of our new home in Merida. I insist on giving a shout-out and a rave to our wonderful realtors, Richard and George, at White City Properties. They made the process easy and were a joy to work with. They are both professional and knowledgeable, genuine and caring, and just as important, funny and fun to be around.They even went beyond the usual scope of their duties and through their own inquiries and research found out how my wife could apply for and be granted Mexican citizenship so we did not need to go through a bank for our purchase. This was after we had consulted ex-pat services and ex-pat attorneys who gave us conflicting and, as it turned out, erroneous information while accepting their service fees of course. The process actually turned out to be fairly simple and the government workers we dealt with could not have been nicer or more helpful. A very nice experience.Thank you, Richard. Thank you, George. Job well done.

Recommendation for Carol Kirby WilliamsWe are a married couple in the US who decided to buy a house in Merida in 2017, we found Carol and White City Properties online and planned a trip. For a week Carol drove us all over the place looking at properties, it was like have a personal tour guide of the area! Our budget was entry-level so we did not have high expectations but were amazed by one property: a large colonial house with high ceilings, open floor plan, beautiful pasta floors and a big yard with a giant Ceiba tree. The listing price was barely within our budget so we went for it, but due to miscommunication with the sellers (who were divorcing) the price turned out to be more than what we had in our bank account at the time. After price negociations with the sellers failed, Carol remarkably stepped in and loaned us (without interest!) what was needed to make up the difference so we were able to purchase the property at a bargain and then paid Carol back the following year.

Carol also organized and supervised work on the property over the next couple of years: cleaning up the house and yard (which was badly needed), roof repair and sealing/waterproofing, painting, etc. With each project Carol was our eyes, sending us lots of photos & videos of the improvements to the property. Our intention was to move to Merida once we were financially able but in 2020 we had some big changes in our lives and families that caused us to decide moving to Merida would not be for us, so we asked Carol to put the house on the market. It was not long before there was a offer and Carol sold the property and closed within a few months, the process for us was smooth and easy. Of course we had to pay capital gains taxes as non-residents but Carol got a new land survey done which reduced those and overall we came out with a profit of about $35,000 USD!Carol is an expert in properties and Merida, if you are looking for an excellent real estate agent we highly recommend her and White City Properties!